Responsible Gaming at 88xb

What Responsible Gaming Means at 88xb

Gambling at 88xb should be entertainment — the same as watching a cricket match or going to a night market. When it stops being fun, something needs to change. This page explains the exact steps you can take inside your account, and where to go if you want independent support.

88xb is committed to keeping the platform safe for every player in Bangladesh. We build responsible gaming tools directly into the account dashboard so they are easy to find and take effect immediately — not after a waiting period designed to discourage use.

Age Verification: Who Can Open an Account

You must be at least 18 years old to register with 88xb. This is a strict requirement, not a guideline. Before processing your first withdrawal, 88xb will ask you to complete KYC (Know Your Customer) verification using one of the following:

• National ID Card (NID)
• Passport
• Driving Licence

The review takes up to 2 hours. If the documents show you are under 18, your account will be closed immediately and any deposits will be returned. No exceptions.

Self-Management Tools

Every registered player can activate these controls from the Account Settings section. They apply to your account the moment you save them — no delay.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can add to your balance. The minimum deposit at 88xb is ৳250. If you set a daily limit of, say, ৳1,000, the system will refuse top-ups beyond that figure until the period resets. To increase a limit, there is a 24-hour cooling-off period. To lower one, the change takes effect immediately.

Session Time Reminders

You can choose to receive an on-screen reminder after 30, 60, or 120 minutes of continuous play. The reminder is a prompt, not a forced logout — but it gives you a clear moment to decide whether to continue.

Loss Limits

Set the maximum amount you are willing to lose in a day, a week, or a month. Once you hit that figure, betting is paused for the rest of the period. Like deposit limits, reductions are instant and increases require 24 hours.

Cooling-Off Period

If you want a short break, a cooling-off period locks your account for a chosen number of days — from 1 day to 6 weeks. You cannot log in during this period, but your balance and history are preserved. Contact [email protected] or the 24/7 live chat to activate it.

Limit Types at a Glance

Warning Signs to Watch For

Problem gambling often builds gradually. The following patterns are worth taking seriously. If you notice more than two of these, consider using a cooling-off period or reaching out for support.

• Betting more than you planned on a regular basis
• Chasing losses — betting again to win back what you lost
• Borrowing money or using bill money to fund bets
• Feeling anxious or irritable when you are not playing
• Hiding your gambling from family or friends
• Gambling to escape stress, boredom, or personal problems
• Losing track of time while playing
• Feeling guilty or ashamed after a session

Self-Exclusion and Account Closure

A self-exclusion is a longer-term step. It closes your 88xb account for a minimum of 6 months. During this period:

• You cannot log in, deposit, or place bets.
• 88xb will not send you promotional emails or bonus offers.
• Any remaining balance will be refunded to your original payment method (bKash, Nagad, Rocket, Upay, or bank account) after the exclusion is confirmed.

To request self-exclusion, contact support by live chat or email [email protected] and state clearly that you want to self-exclude. Your account will be closed within one hour of the request being received. After the exclusion period ends, you may apply to re-open your account, but 88xb reserves the right to extend the exclusion if there are signs that the underlying issue has not resolved.

Keeping Minors Away from the Platform

If you share a device with children or teenagers, take practical steps to prevent them from accessing 88xb:

• Never save your login credentials in a shared browser.
• Log out after every session on shared devices.
• Use parental control software such as Net Nanny or Qustodio to block gambling sites at the device or router level.
• Keep financial apps (bKash, Nagad) password-protected and separate from any gambling account.

88xb will permanently close any account where we find evidence of underage use. Winnings from such accounts will not be paid out.

Getting External Help

If you feel that your gambling is affecting your daily life, finances, or relationships, professional support is available. The following organisations offer free, confidential advice:

• Gamblers Anonymous International — online meetings available at www.gamblersanonymous.org
• GamCare — advice, forums, and a counsellor helpline at www.gamcare.org.uk
• BeGambleAware — resources and a self-assessment tool at www.begambleaware.org
• Gambling Therapy — free multilingual support at www.gamblingtherapy.org

Speaking to someone outside the platform is often easier than asking the operator. These services are free and do not require you to close any accounts first.

Reaching 88xb Support

88xb's support team is available 24/7 via live chat. For responsible gaming requests — limit changes, cooling-off periods, or self-exclusion — you can also write to [email protected]. Put "Responsible Gaming" in the subject line so the message goes directly to the right team.

Response time for responsible gaming emails is within one hour, any time of day or night.