88xb Privacy Policy

This Privacy Policy sets out how 88xb collects, uses, stores, and shares personal information when you use our website at 88xb.ws and any related services. It applies to every account holder and visitor in Bangladesh and elsewhere. Reading it helps you make informed decisions about the data you share with us.

1. Who We Are

88xb operates the online casino and sports betting platform at 88xb.ws. For questions about your personal data, you can reach our privacy team at [email protected]. Our 24/7 live chat support can also direct you to the right person.

When this policy refers to "88xb", "we", "us", or "our", it means the operating entity responsible for this platform. When it refers to "you" or "your", it means any registered player or website visitor.

2. Data We Collect

We collect personal data in three main ways: directly from you, automatically through your device, and from third-party payment processors.

Information you give us directly

• Full name, date of birth, and gender
• Mobile number and email address
• bKash or Nagad account number (for deposits and withdrawals)
• Username and encrypted password
• KYC documents: National ID Card (NID), Passport, or Driving Licence
• Selfie or photo submitted for identity verification
• Communication records when you contact support via live chat or email

Information collected automatically

• IP address and approximate location (country and city level)
• Device type, operating system, and browser version
• Pages visited, games launched, session duration, and click paths
• Mobile device identifiers if you use the 88xb Android app (version 3.5.14)
• Cookie and session data (see Section 6)

Information from payment processors

When you deposit or withdraw through bKash, Nagad, Rocket, Upay, or Bank Transfer, those providers may share transaction reference numbers and status confirmations with us. We do not store full bank account credentials on our servers.

3. Why We Collect It

The table below maps each data category to its purpose and the legal basis we rely on.

4. Retention: How Long We Keep Your Data

88xb keeps your account data for as long as your account is active and for a minimum of five years after closure. This period supports anti-money-laundering audit requirements and dispute resolution.

• KYC documents — retained for five years from verification date
• Transaction records — retained for five years from the transaction date
• Support chat logs — retained for two years from the conversation date
• Cookie and analytics data — anonymised and aggregated after 13 months
• Marketing consent records — retained for three years from the date of consent

After the retention period ends, data is securely deleted or irreversibly anonymised. You may request earlier deletion in certain circumstances (see Section 7).

5. Sharing Your Data

We do not sell or rent your personal data. We share it only in the following situations:

Service providers

We work with carefully selected third parties who help us run the platform. These include game providers (Evolution, JILI, JDB, CQ9, FA Chai), payment processors (bKash, Nagad, Rocket, Upay), fraud detection services, and cloud hosting providers. Each provider is bound by a data processing agreement that limits them to processing your data only as instructed by 88xb.

Legal and regulatory requirements

If required by law, a court order, or a legitimate regulatory body, we may disclose your data. We will inform you before doing so unless we are legally prohibited from notifying you.

Business transfers

If 88xb undergoes a merger, acquisition, or asset sale, your data may transfer to the new entity. We will notify you by email at least 30 days in advance and explain your options.

6. Cookies and Tracking Technologies

The 88xb website uses cookies and similar technologies to keep you logged in, remember your game preferences, and measure how the site performs. You can control non-essential cookies through your browser settings.

The 88xb Android app (v3.5.14, 45 MB, requires Android 7.0 or above) uses local storage and device identifiers for session management. It does not run third-party advertising SDKs.

7. Security Measures

All data transmitted between your device and 88xb.ws is encrypted using TLS 1.2 or higher. Passwords are stored as salted hashes and never in plain text. KYC documents are held in isolated, access-controlled storage with audit logging. Our infrastructure is monitored 24 hours a day for unusual access patterns.

No system can guarantee absolute security. If a data breach occurs that is likely to affect your rights, we will notify you by email within 72 hours of becoming aware of the incident and will describe the steps we are taking to contain it.

8. Your Rights as a Player

You have the following rights in relation to your personal data held by 88xb:

• Access — request a copy of all personal data we hold about you
• Correction — ask us to fix inaccurate or outdated information
• Deletion — ask us to erase your data, subject to legal retention obligations
• Restriction — ask us to pause processing while a dispute is under review
• Portability — receive your data in a structured, machine-readable format
• Withdraw consent — opt out of analytics or marketing communications at any time

To exercise any of these rights, email [email protected] with the subject line "Data Rights Request". Include your registered mobile number so we can verify your identity. We aim to respond within five business days.

9. Players Under the Age of 18

88xb is strictly for adults aged 18 and over. We do not knowingly collect or process data from anyone under 18. During registration, you must confirm your date of birth, and your identity is verified through KYC documents before any withdrawal is processed. If we discover that a person under 18 has created an account, we will suspend the account, return any unplayed deposits, and delete the associated data within 30 days.

If you believe a minor has registered on our platform, contact us immediately at [email protected].

10. Reaching Our Privacy Team

For any privacy-related question, data rights request, or concern about how 88xb handles your information, get in touch through one of the channels below.

We will acknowledge your message within one business day and aim to resolve straightforward requests within five business days. Complex requests (such as full data exports) may take up to 30 days; we will keep you updated throughout.

11. Updates to This Policy

88xb reviews this Privacy Policy at least once a year and whenever there is a significant change to our data practices or applicable law. When we make material changes, we will notify registered players by email at least 14 days before the new version takes effect. The "Last updated" date at the top of this page always shows the most recent revision.

Continuing to use 88xb after the effective date of a revised policy means you accept the updated terms. If you do not agree, you may close your account by contacting support before the effective date.